1. Does Goodview sell blank goods? If so, what is the minimum?
A. Yes, Goodview does sell blank goods, and 50pcs is the minimum, if not 25pcs, but we will have a LMC charge..
2. How many colors is Goodview capable of imprinting?
A. Goodview has the capability of imprinting as many colors as your customer would like for an additional running charge per color. There is also a difference between the cost for spot colors vs. 4 color process logos.
3. How are we able to have such quick turnaround times for custom products?
A. Goodview owns our factory overseas, therefore we control all of our production times. Plus we have plenty of experience in this industry so we are able to relay what your customer’s are wanting and produce a good quality product for a reasonable cost.
4. What type of artwork is required for orders?
A. We request camera ready artwork in an AI or EPS file version 11 or lower. We do not have an in-house artist so if there are any issues with the art file you have there will be an additional art fee if we need to send it to an outside source.
5. Does Goodview charge for PMS matching logos?
A. We do not guarantee an exact PMS match however we will try our best to match as close as we possibly can. There is an additional fee to imprint metallic silver or metallic gold ink colors.
6. How do you submit an order or artwork?
A. All orders must be submitted in writing, whether it be faxed or emailed in. No verbal orders will be processed. Artwork will need to be submitted along with purchase orders via email.
7. Does Goodview offer free samples?
A. If you would like to request a sample of one of our products we would need a formal sample request via fax or email. All Products are billed as 50 column piece pricing + shipping cost. Electronics and jackets are non-refundable. Sample requests received requesting multiple items will be charged at 50 column piece pricing.
8. What are Goodview’s payment methods?
A. All first time customers are required to pre-pay orders at time of placing P.O., as well as custom orders and orders for blank goods regardless of terms. Goodview accepts Visa or Mastercard as payment methods, however there will be a 3% bank processing fee added to totals over the amount of $2000.00 being paid by a credit card. To avoid any bank fees please feel free to send a check
for payment. We do offer a wire transfer option but there is an additional fee
to do so.
9. Do we carry products that are not listed on our website?
A. Yes Goodview has plenty of products that are not listed on our website, or that are in our catalog. We also specialize in custom made products, so if we do
not have it there is a big possibility that we can either produce it or source it.
10. What is Goodview’s order cancellation policy?
A. All orders received via Fax or Email are considered firm and authorize
Goodview to purchase materials to fulfill your order. If you decide to cancel
your order there will be a 15%~35% fee that will apply depending on how
much work has been done when you decide to cancel. Minimum is $30 net. Custom
or overseas orders will have materials purchased and the buyer will be
responsible for those additional fees. All cancellations must be submithed in writing via fax or email.
